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Small update, took a bit to get the estimate from the new shop, got it Monday afternoon.
The manager there came in on Saturday to do my estimate, but got side tracked working on his own truck and admitted that he forget, apologized, and got me the estimate a few minutes later.
Allstate has had the estimate since 10:46am Tuesday.
When I called to ask about a rate question I was told that the adjuster had added a note to my file this afternoon, thinking it was about the estimate I asked the rep on the phone what it was...
Boy was I surprised.
The adjuster entered the note on Tuesday afternoon, but dated it for Monday the 19th, and in the note he said that we had agreed upon the needed repairs, and that he could not see any swirl/buffing marks on the paint at all, and was waiting for the estimate on the agreed upon repairs.
Wow, I don't remember coming to an agreement on the repairs.
I did agree that the work on the bumper and fender needed to be redone, and that replacing the entire clearbra was acceptable, but that the "good faith money" that would only cover a fraction of the bill for the paint correction was not acceptable.
So, after calling his boss who also insists that you can not wash a vehicle without putting swirl marks in the paint, and did not want to comprehend what buffer marks where, I'm still in the exact same boat.
Boss said he would talk to the adjuster in the morning.....
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