Quote:
Originally Posted by rd-camaro
hey just some info for you guys....
i emailed chevy cutomer service through www.chevy.com. i wrote a little paragraph explaining to them the issues i am having with the paint chipping, in a nice way of course. got a 'no-reply' email short (within the hour) saying they will contact me today during a certain time period. i was like wow ok that was quick. so a guy called me at exactly the time they said they would! i talked to him and he said they "should" cover it because i am still under the bumper to bumper warranty. he asked me if i ever went to the dealer with this issue and so on...he put me on hold for about 5 minutes while he called my dealer personally and talked to the body shop to set up an appointment for me to go and have them inspect it. after he was done he pick up the line again saying that alls i need to do is go to my dealer body shop anytime they are open and have them look at it to decide.
i think everyone with this issue should do this. it is painless and better than just letting it go.
hey even if they say its not covered and they wont do it for free it wont bother me too much. at least i tried and knew for a fact that they wouldnt cover it because if they did and i didnt do what i just did then shame on me. |
I did the same thing. Have you taken it in yet? Cuz they aren't gonna warranty it. Paint is covered for 12,000 miles or 1 year however they dont cover anything. I took mine in about a week ago with 3500 miles on it and they said rock chips are "natural causes" bull. The paint is too thin and clear coat is too thin if there even is a clear coat. They tried to blame it on the possibilty i drove through bad conditions, yea first thing i did when i bought it was go do doughnuts in a gravel parking lot haha not. check out the pic. Its like this on both sides and the front bumper.
