Quote:
Originally Posted by Mustang Killa
here was the response i received from T-Rex:
Josh,
When it was designed, we looked at numerous ways to install the grille. Our
intent was to make installation simple and permanent. We feel our final
design was relatively simple since there was no drilling and did not require
removing the entire bumper cover or grille from the vehicle. The other side
of that meant the grille would have to rest on the bumper cover in the
grille opening. This is why there is the scratched on the bumper cover.
All our grilles are designed with the intent of it being installed
permanently. In this particular case we understand your disappointment if
you were going to install the grille temporarily. We apologize for the
situation and will look the best way to avoid the confusion in the future.
Thank you,
Mark Jimenez
Customer Service / Tech Department
T-Rex Truck Products Inc
2365 Railroad Street
Corona, CA 92880
800-287-5900 phone
951-270-5391 fax
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They should buy you a new front fascia since they knew beforehand it would scratch the hell out of the fascia and failed to tell you when you bought it.