Quote:
Originally Posted by joe h
Brought mine to two different dealers. Typically it goes like this.
Drop car off at scheduled time, 3 hours later get call, "we cannot hear it." Drive back to dealer, drive the technician around the block, demonstrate the noise, get an apology for putting 10 unneeded miles on the car. Wait for final diagnoses, 2 hours later get a phone call claiming gm doesn't have a tsb for fixing the noise and won't authorize them to proceed.
Currently, I am in an endless phone tag competition with gm customer service.
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This is generally what I hear 99% of the time and do not waste my time making an appointment unless something is wrong and I know there is already a fix.