Quote:
Originally Posted by motorhead
If the op told the dealer that he pulled fuses to install an aftermarket product then that's the first place they should of looked. It sound to me that the op was open about what he did so I don't know why some of you are saying he wasn't. I think the only think he did wrong was to take the rental car. Although If they would have check out what he told them first then a rental car would have never been brought up. I've said at least 20 times on here and I'll say it again. I'm so grateful that I have a great chevy dealer.
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Upon talking with the service manager this is what I learned.. They have onstar employees working at the chevy dealership to look at certain problems. When certain problems arise, they required by contract with onstar to have the onstar employees run a 7 series test on the car. When the car passes each level, they can check the next level. Only once all 7 tests are complete, will the Service airbag code go away and chevy allowed to start looking at other causes.
