Quote:
Originally Posted by Tango16
The on-line press conference was held in a freak'n garage that didn't do it justice.
The dealers have no idea what they are selling. Has anyone at GM heard about "web-conferencing"? There is no control by Corporate GM on how they are taking deposits. I had one dealer ask for 4k down and another ask for $100 down.
What would it take to produce a brochure that explains all options along with a color swatch?
You ask the consumers to show GM respect? They're not showing us any at this point.
Put the money into brochures instead of paying a dozen people to ride around the country and give you their pre-scripted canned answers to our questions.
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They explained the garage reasoning in the beginning of the presentation. Just because you disagree doesn't make it wrong.
The dealers have lots of info out there. Yea, they could prolly do a lil better job but they have produced a dealer workbook that goes over all of the need-to-know stuff. They have produced some brochures that I got at a car show... dunno if they have it at dealerships. It is ILLEGAL for GM to force dealers into a single method of selling the cars, deposits, etc. They don't own them and franchise laws limit what they can control (not much).
Color swatches are available at dealerships now.
These people aren't "GM" they're employees that were allowed to drive a car and give GM feedback... not us. They aren't testers or test drivers of any sort, they're just normal employees who are given cars to find the everyday person sorts of issues, especially fit and finish. They are then supposed to give that feedback back to GM. They aren't PR people and their responses are not canned. If you think they are, you need a lil common sense as it's pretty obvious just from their language and the way they've posted that their responses aren't canned.