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In the case of if you want things done right, do it yourself.....I assumed when I asked the dealer to look at the heat shield, they actually did that...guess not
After getting under there and messing with things, I think the driveshaft was hitting the heat shield, or at least so close it was making it vibrate in tune with it. I've tugged on the heat shield in a bunch of places and it appears to have helped it....the rattle is still there every now and then, but I think I'm on the right track.
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