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The cars are great. There's no reason to worry about quality.
The business is disputed. On one side, you've got critics saying that the product is good but the consumer base is bad. On another side, you've got critics saying that GM has invested too much in performance and quality, all the while failing to invest in fuel economy, which is the primary motivator these days. Yet another side says that GM is a victim of the market, which is not very protectionist in the US. Customers who drove crappy American cars a generation ago are still complaining about the products they drove, and that isn't helping.
Basically, it is hard to pin GM's predicament on one singular problem. GM has a lot of politicking to do to get in the favor of the US government and its former buyers. GM also has a lot of work to do to stay ahead of expectations because failure to do so will give critics the chance to point out that last year's model was better, reinforcing former drivers who said that Japan and Germany do a better job of making cars. Until Americans really believe the facts about GM's products, those products won't sell. GM really does make some of the best cars in the world.
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