Quote:
Originally Posted by Sevn86
same thing happened to me when i went in to get some warranty related work done at the dealership. They screwed up my rim and i showed it to them and they tried to tell me that it was there and that i must have done it and just didn't know...i was so mad they then agreed to fix it and they got it repainted at some third party location. when i went to pick my car up they had ended up repainting both the front rims when only one was damaged so i got mad...the rims had way to much powder coating on them and they didn't match. My car had a full tank of gas when i dropped it off and when i picked it up it was down to half a tank...where did my gas go? so after i picked it up i received a call the next day asking to take a 5 min survey about my experience and i told the lady what happen and she got in touch with the manager and he got in touch with me and told me to bring my car in. so i did. they ended up giving me two new rims and tires off of a lot car (im guessing)
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I guess I got it good at my local dealer. My rims are custom 22's that you just can't buy. The performance shop manager won't let anyone touch my car except for a select few. Even when they swapped out my rims from the stock, he would only allow 1 guy in the shop to do it. No one else was allowed.