Both people I spoke with spoke English as their first language.
However, just because they speak fluent English does not mean they are not completely misinformed, or otherwise mentally impaired.
They seemed to both be unaware that regular production is not scheduled to start until 2/16, and where insistent that the only way the welcome packets with the sketches would even be sent out was if the order had been pulled for production.
Now I'm not saying that I think it's even remotely the case this soon in the game, or that I believe them, since at one point I actually had to say "No, a CAMARO, not a Corvette"
But, what I was told by the people at the Marketing call center seems to be in line with that others are being told as well.
While on the conference call with the people at GM DealerWorld and the sales manager at my dealership, the rep from GM was asked if the people at the Marketing call center know when the start of production is, and the answer was "They SHOULD know..."
So, we either have some call center reps that need to be whipped repeatedly with their headsets until they actually learn to pay attention in the training courses that GM should be having(99.999% chance of being true IMVHO) or some of you are going have a very very nice surprise(0.001 chance of being true)
Sounds like another thing we need some official word on to find out the real info on the sketches.
Quote:
Originally Posted by trm0002
Got a question... Did anyone you guys spoke with at GM/Chevy speak fluent English? I have yet to call any GM customer service department and not get some foreign call center. Are you really putting any credence in what Mahatma in India at 87 cents an hour is telling you? Seriously?
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