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My mother was in a accident in a full size trailblazer. She was stopped at a light when a truck flying rammed into the back. His truck was in the back seats, then my mothers trailblazer went into a Lexus and the Lexus went under a Dodge Ram. My mom had to cut out, her seat broke and she went flying... she tried hitting the on star and apparently that one area 2 minutes from my house it would not work.
With that happening and no response from on star, yes it is crap.
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