Quote:
Originally Posted by usmcjlp
Wow it looks like the GM die hards want to pile on anyone who has a complaint. I agree completely. Onstar is absolutely worthless. I live in the DC area and their directions are always the worst possible route. Operators were always very slow. They also caused me to almost have a severe wreck.
Here are the details. I was driving to Maryland at 5:30am on a rainy morning. I requested routing to avoid major highways because traffic in the beltway is always bad. They sent me the routing. I was cruising at about 60 mph on a 2 lane black top road. It was still dark and there was no street lighting. All of a sudden the blacktop became a dirt road. There was about a 4 inch drop from the pavement to the dirt. Remember it was raining, car immediately went into a tail slide. There was a ditch on one side of the road and a tree line on the other. I managed to get the car stopped. The gravel from the dirt road chewed up my rocker panels and gills. My engine bay looked like I had been baja racing. When I immediately called onstar to let them know what had happened, they told me to call back later no one was available to help me. GM would be better off offering a built in nav option. I have owned other vehicles with nav systems and garmin units, this system is the worst by far. No other system has ever put me in a situation like that! I will never use it again.
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So it was Onstar's fault you drove 60 MPH off the road? You are always responsible for paying attention to where you are driving.
Have you ever used a GPS that took you on a weird route? I have. Garmin, Tom Tom and Onstar included. Hell, my Infiniti Nav sometimes takes me in a circle around the destination.