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Can you hear other chimes? To test, turn on the car, shut it off, then open the door with the keys still in the ignition. It should chime until you pull out the key.
If you don't hear it, you will need to adjust the chime volume potentiometer on the board, the one further away from the corner of the board. Turning it CCW increases the chime volume. Doing the "key in the ignition, car off, door open" thing is a good way to get a constant chime to set the level.
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