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Dr Jkel · 12-17-2010, 03:03 PM

AND FOR THE RECORD BFXAUTO TOOK CARE OF ME< HE TOOK CARE OF ALL THE MISTAKES AND MADE IT RIGHT> My problem is not with BFXAUTO ( Nick ) my main issue is the way the problems have been handled and the fact that after Randy's issues came up I was assured that these issues had been taken care of.

You know as a business man that CUSTOMER SERVICE is king, it can make you or break you. Escpecially in the aftermarket world.

I really do appreciate you doing the right thing by Emma, Really I do. But as a person who has pushed your pruduct, yes me. It does not make me feel good to know that a friend I recommend may have a terrible experience and look at me as if I am the bad guy.

Do you understand?

12-17-2010, 03:03 PM	#6
Dr Jkel Roll Tide Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009 Location: Talladega, Alabama Posts: 4,378	AND FOR THE RECORD BFXAUTO TOOK CARE OF ME< HE TOOK CARE OF ALL THE MISTAKES AND MADE IT RIGHT> My problem is not with BFXAUTO ( Nick ) my main issue is the way the problems have been handled and the fact that after Randy's issues came up I was assured that these issues had been taken care of. You know as a business man that CUSTOMER SERVICE is king, it can make you or break you. Escpecially in the aftermarket world. I really do appreciate you doing the right thing by Emma, Really I do. But as a person who has pushed your pruduct, yes me. It does not make me feel good to know that a friend I recommend may have a terrible experience and look at me as if I am the bad guy. Do you understand? __________________ MUSTANG...Like Bringing a Hot Dog to a Steak Dinner....There is no comparison.