[Nine Ball]

I definitely learned from that experience. Please understand that I was more than willing to remain in the middle of that situation, but Savini wanted to handle it direct with Randy. I didn't ask them to do this, they asked me to step aside so that they could handle it directly. At the time, I felt this was a better route. Had it been my wheels, I'd have gladly wanted a manufacturer to handle it directly. That goes for anything I buy. Most products out there have layers of "protection" between consumer and manufacturer, so I actually see it as a benefit to be able to reach them directly.

I did not step aside from the ordeal. I have the hundreds of emails and phone calls to prove it. I put pressure on Savini several times to just replace his wheels or refund him, which they refused to do. They finally got tired of it and replaced two wheels. It should have been the first time they came back, not several trips later. I'm sure there is a lesson learned there on Savini's end too.

Thanks for the holiday wishes, and likewise to you and yours!

Tony