View Single Post
Old 01-14-2011, 03:31 PM   #1
TNPred
 
TNPred's Avatar
 
Drives: 2011 Black Camaro SS/RS
Join Date: Jan 2011
Location: Florida
Posts: 19
Returning Ground Effects

Long post, but the short version is: What is my shot of reworking a sales contract, or getting a refund for uninstalled ground effects that I do not want? I bought five days ago.

I hate that this is my first post, but I could use some advice quickly. I just bought my new 2011 SS/RS in black on Sunday (5 days ago). I was going to order, but like magic the exact car I wanted arrived at a local dealer recently, except it didn't have the ground effects, Knowing they could be ordered and installed, I went ahead to the dealer and worked out a deal. I told my salesman and the finance guy that I had no problem waiting until they were installed to take delivery, but they kept working it out for me to take the car that day, so I bought it with ground effects (line item on contract), including installation, and agreed to bring back the car once it arrived.

They are now in, and I'm set up for installation on Monday. Last night I finally realized from looking at pics on the internet that they do not match the body (The pic on the "build your own" section of Chevy's site is too small to tell the difference on a black car, and the dealership didn't have any Camaros with GFX when I went). I called the dealer, and he said that his body shop said that GM didn't want them painted (texture issues), and they wouldn't paint them, and if I did get them painted, it would void the warranty on the part.

My dealer will allow me to take the parts, get them painted, and bring them back for the install they owe me. Another dealer quoted me $1,500 just to paint (ridiculous). I'm getting estimates of $400-$600 as a fair price, but I'm wary of shops that I can't verify their quality. I really only bought them because they were true GM parts and designed with the car (but now realize that since I want them painted, I don't actually want the "true" GM part).

At this point, I would like to have not bought the effects, and just deal with it later. I called the dealer, and am waiting to hear if they will do anything (rework the deal, give me a refund less restocking, etc.). Any ideas or comments as to the likelihood of a refund or rework, any way to make this happen for a reasonable price, preserve warranty, etc.? Just trying to decide how to handle the situation.

BTW, I wanted to trade a motorcycle, which the dealer offered to take in trade. Since I didn't have the bike there the day I bought, they said we could work the deal right then, I take the car home, and then I could bring in the bike the next day, and they would rework the deal. I ultimately sold the bike to a private party, so it was unnecessary, but they never rescinded that deal. This is just to say that the dealership themselves brought up the idea of reworking deals, so its not impossible for them.

Thanks
TNPred is offline   Reply With Quote