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A certain number of new cars will have problems. From my personal experience how these problems are addressed depends on an individual dealership and not the brand. Been driving since 1967 and first two cars, 1963 & 1966 T-Birds, were in the shop and shop usually made matters worst. Then a new 1970 Nova SS and from then on almost every new car I have purchased usually had an issue within the first two months, but always was lucky with good dealership customer care. Nova, interior squeaks but resolved, new 1974 Buick convertible, a water leak that took months to fix, new 1976 Eldorado convertible engine replaced within first 2 months, right up to my 1998 Buick Riviera which I still have. The Riviera had a buzz sound that I found distracting. Back and forth with GM for six months and GM finally replaced it with a brand new Riviera, no charge to me. The car I traded on my Camaro was a 1996 Sebring LXI which I loved but from week one had some issues. Wind leak so windshield removed and installed 3 times, sunroof seals replaced twice (resulted in a service bulletin issued), and consistent noise from the suspension at low speed. Finally, and because I was persistent, after more than 3 years and more than 60,000 miles my most current dealership rebuild the entire suspension system one part at a time over the course of 2 weeks, problem finally solved and a service bulletin was issued by Chrysler. No charge to me and I was supplied a free rental car.
Happy to say my 2011 2LT (took delivery 1st week last Aug.) has been back to the dealer zero times. Only have 2,375 miles on it but this week goes in for a free winter inspection only because I received a coupon and when I called a few weeks ago for an appointment I asked them to check the tire seal to rim has as I have had a very slight leak since month one. No problem. Might even use my Cafe voucher, yes my dealership has a Cafe on-site! Perhaps I am lucky or it is just my current dealership that is excellent. My sales experience was excellent, as I talked prices and options for 1-1/2 months before I even agreed to test drive a 2010 model. Closing on the new car, including me going to my bank to get a cashiers check, was finished in under 45 mins.
All I can say is from one dealership to the next, regardless of the brand, customer service can make a big difference in overall customer satisfaction. So far, my dealership has been excellent so therefore I am comfortable that if any issues arise in the next few years I will be treated fair and with respect. As others have stated on this thread, reading posts can give you a skewed concept of quality issues. Any new car can have problems and over the last 4 decades I have had my share of problems with new car purchases. Autos are machines, very complicated machines. The Camaro has no more or no less quality control issues than other brands. If you buy any new auto that has problems, suggest you always be polite, document everything. I can assure you, if I experienced major quality control issues with my 2011 Camaro, I would be fast to share my frustration on Camaro5.
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