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Old 03-16-2011, 06:50 PM   #29
RAYSRT8

 
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Drives: 2011 Challenger SRT8 6.4L 392 Hemi
Join Date: Jul 2010
Location: Smyrna, TN
Posts: 778
***UPDATE***

Well, I heard back from Ken who is the dealership service manager today and basically he only owned up to the fuel system and the alignment being improperly done and he offered me $689.00 of the $1489.93 the shop charged me. I asked him what about the axle seals from over filling the new rear-end and he stated that the new seals on the JRE rear-end must have been defective. I told him that I was there when the tech at Jannetty Racing removed the filler plug and fluid shot out of the fill hole on to my exhaust from the pressure. He then stated we I disagree with you on that. Ken was also trying to put the blame on Ted's tune when the vehicle ran perfect when it was dropped off and he stated that if a plug wire was bent it should have set a code for on cylinder versus a random PO300 code. I told him I do not know why it set that code but when I picked my vehicle up the light was on and vehicle was randomly dying. He disagreed with me again, so I asked him then how did the new plug wires fix the PO300 code? He stated that he was not sure it did. The dying problem was fixed by Ted's tech properly crimping and soldering the wires on the FPCM. I told Ken that I was going to speak with the owner at that point and he was being a smart butt and stated well he is out of the state this week. I said well at this point I have already spoken with my bank and they are going to reverse the funds back into my account and at that point he stated I dare you. So right after work I carried a letter to my bank and they are going to reverse the funds into my account tomorrow. They are also going to cancel my debit card and reissue me another one so they can not pull it back out. If they try and play hard ball then I will get an atty and countersue for reasonable expenses that consist of time off work, fuel expense, hotel expense, corrective repairs & legal fees. The corrective repairs alone were over $3250.00 and that does nit include any expenses.

I am standing up for what I believe is right!!!! I AM SICK AND TIRES OF DEALERSHIPS RUNNING OVER PEOPLE!!!! Once I meet with the owner and if he is a butt as well then I will release the dealerships name.
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2011 Stock 6.4L 392 Hemi Challenger
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