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i dont understand what your issue is with them taking the dash out is. techs do it all the time, it it pretty standard. yeah you defiinately got some crappy custpmer service and some bad luck that your evaporator went bad but i would focus on thoe issues. your car has a warranty for a reason, so they can fix it. not just give you a new car because the dash was dissasembled. i have taken the dash out of plenty of cars and would bet money the owners of those cars never had a clue. we try not to tell people because they will have a similar over-reaction. good luck i hope the dealer/tech is competant and can resolve your issue.
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