Quote:
Originally Posted by Capt Curt
Hi Jeff, not yet. When I tried taking it to the dealership, they started with the problem I am having with the PDIM and misread corporate bulletin 09-08-44-013C so they didn't think my Zune was a supported device. When I picked the car up, I showed them that the Zune was on the supported list and once I explained that my Zune worked for the first several months, they were very willing to take another look but I needed the car for the weekend. I told them I would bring it back on one of my days off so I could sit with the tech and really show him the issues. Because they didn't think there was anything wrong with the PDIM and since the radio does work, they assumed the radio concern was tied into the issue with my Zune. As you say, I am trying to get some specific details so I can do a better job explaining the problem to them when I go back. I am not too worried about the PDIM issue, that is a well known problem with the '10's and I can show them what part number is needed in order to fix that. I am still worried about how I can demonstrate the radio problem, however, so I thought I would ask on the forum here to see if anyone else had has heard of a similar problem.
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If you ever get to a point where you feel it necessary to involve us here at GM feel free to contact me with your contact information (name, address, phone number) and I'll get you all setup. I hope they are able to diagnose and repair your vehicle to your liking.
Jeff Morris, Chevrolet Customer Service