|
I would have gone to their web site while you had them on the phone, and would have taken them click by click through what you were selecting with the hopes that they could do the same thing at the same time on their end so you could show them exactly how you got to the screen that showed where you could indeed choose a 2011 Convertible.
It's entirely possible that there is a descrepancy between their web site and their internal ordering system.
Just a thought.
|