|
I know I never got any positive results. I finally started taking my car to a different dealer that was able to resolve my issues and even fixed one issue myself. My original dealer reimbursed me for parts...
Customer service kept telling me the same thing "We are working with the Dealer to resolve your issue" that's it. Even Jeff followed up with me and said the same thing. One time they even responded with "All new vehicles do that" for one issue I had. Funny thing is my Silverado I bought a month later didn't have the same issue. That issue is now resolved....
I have daily meetings at work and specifically told them not to call me between 8:30am and 10:00am. Guess when they called me, EVERYTIME!!!
Jeff might have good intentions and I applaud him for going the extra mile on the site. However they don't seam to be very effective in resolving customer's issues...
|