Quote:
Originally Posted by el ess X
Unfortunately for GM, they mis-named their Customer Service. It should be "Issues/Complaints Black Hole" as the success stories are FAR outweighed by the "nothing ever happened but waste my time" stories. Sure, open a trouble ticket. So what? If nobody actually has any horsepower to get things straightened out, then it's just a "whine line".
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Most of the complaints I read about are people that got warranty work denied because of mods to their car......