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We always ask all customers to contact us direct with any concerns as we are able to help them quicker then if they go through the dealer first. We can solve the issue-replace the unit -issue credit or issue a call tag faster than if you go to the dealer.
We are readily available via email-phone -PM on forums-etc. Our tech line number is included with all our instructions and states to call ASAP with any questions. MarylandSpeed is an excellent dealer and goes above and beyond in customer service. They actually helped us late the other night by issuing the call tag since I was away from the shipping computer.
Our production people have already been "chastised" and "educated" as to the issues from this thread by their supervisor. I will be back in Houston Tuesday and further sit down with the shop guys and go over better quality control.
Please just contact us ASAP so we can help!!!
Thanks
Steve
Vararam
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