Jeff rocks! Within a day of presenting my plea for help to him, I received a call from Chevrolet. The next day my dealer, and the next day someone higher up at Chevrolet to personally handle the situation. Somebody lit a fire under some butts!
Other than a minor setback since the dealer ordered the wrong part, my problem was dealt with just fine. The woman from Chevrolet called me mutiple times to keep me informed and follow up to make sure the dealer was taking care of me. Very pleased!