... Just wanted to let everyone know that I finally got the issue resolved (a while ago). It took a few weeks, and several trips, but all of the chips, scrapes, rim gouges, etc. have been repainted & machined... it's back to "factory fresh" and I'm finally enjoying it & rackin' up the miles.
Thanks, everyone, for the feedback and wishes of luck... it's finally over; I think.
Here's what I've learned:
- Never leave a dealership without THOROUGHLY inspecting your vehicle, even if it's brand new / straight off the truck.
- If someone gives you a hard time about a repair for damage that's obviously not your fault; speak directly with a sales manager.
- If that doesn't work, politely let them know that contacting GM directly is an option you're willing to explore.
- Never leave a repair shop without THOROUGHLY inspecting your vehicle; NOT just the areas that were originally being repaired.
(I was so focused on the trunk scratch repair that I didn't notice the new door dings & over-spray on the rear bow or think to look at the interior of the car... filth on seats and doors, along with various scuffs, etc... fixed the interior myself.)
- Stay calm, polite, yet firm... it doesn't matter if the car was $10k or $100k, if you purchased it new.. it should be NEW / free from blemishes & defects.
- Never take the word of anyone at the dealership... unless they're willing to give it to you in writing. Lots of promises are forgotten or not passed along to the appropriate people.
