Quote:
Originally Posted by Chevrolet Customer Svc
Brandenburg, I'm sorry to hear your dealer has been so far unsuccessful in getting these issues addressed. Have you spoken with our Customer Assistance team in regards to this issue? Also are you using the Launch Control system when this issue occurs? Thank you for your time.
Jeff Morris, Chevrolet Customer Service
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I'm not using the launch control system when this is happening....and I wouldn't say that the dealership is being uncooperative. In fact, I believe they actually care about my problem. I just suspect that, due to no official policy from GM, their hands are tied and they are without solution.
I do understand the "launch control problem." However, I'm quite familiar with my car and really do not believe that I am at fault. The mechanic was able to experience the problem, but when the papers were turned in after the work was done, the dealership notes said they were unable to replicate the problem (which was weird).
I have another appointment with them on Thur. I told them that if they couldn't fix the issue, perhaps they could "unfix" their repair work and at least put it back to where it was before they messed with it. At least this way, it would be better than it is now during post-repair.
Thanks