Quote:
Originally Posted by Ratt
One last thing, always fill out the survey GM sends you after getting any type of service. Make sure to give them all top marks and they will remember you. GM must come down on a dealership hard if they get a bad survey because when I had to have the A/C belt replaced the manager asked me if I was satisfied and to please fill out the survey.
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This is so true, and means more than donuts.