Quote:
Originally Posted by Flashpoint135
I tried contacting Chevy Customer Care a few days ago - they just responded as follows:
Dear Jeffrey,
Greetings from Chevrolet!
This email is in regards to the TPMS of your 2011 Chevrolet Camaro. Based on my research, there is no relearn tool that is sold to customers from General Motors. Aside from that, you would really need to bring the vehicle to the dealer to learn the TPMS location of the new wheels you are going to put on the vehicle. There is no method that you can do on your own.
I apologize since I know that you would like to be able to change your own tires. We would recommend for you to bring the vehicle to your local dealership since we rely on our dealership for our technical expertise.
If you should need to contact us in the future, you may call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Saturday from 8:00 a.m. to 9:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
The Chevrolet Consumer Support Team
|
In my estimation, this is
not a example of good customer service.