[95birdible]

Ok here is my book now that I have a day off and some time to kill.
It all started on day 2 of ownership. Took the car in because the second butt that sat in the passenger seat the bottom tore. Took it to dealer and said no problem will fix. Had to wait 2 weeks for fabric to come in. Took it back to the dealer to have the outsourced shop take the seat. Turns out the guy works 3 miles from my house. Ask if he can just bring the seat over and reinstall instead of us both going back to the dealer 10 miles away. Dealership doesn't want that but finally gives in. 4 weeks later take car in for window regulator grinding. They have it for a day say cannot replicate. Take it home then take it back 2 days later as it now sounds like fingernails on a chalkboard. Order part takes another week. Have them look at rub marks and they have the nerve to say it is normal that I must be putting the top down wet. I cry BS I have had a vert for 20 years and never had an issue. Had them look up the TSB's and they backtracked very quick. Once that happened ordered a new top. That took a week to get in and 4 days to install. Picked it up and within 2 weeks have rub marks again and it now bows out behind the rear windows. Bring it back in on October 13th to get noted and get the other rear window regulator replaced along with rear window trim. Car sat outside from 10/13 to 10/27 with parts still not in. Took car home as I needed to put it in storage. Once I got it home I noticed the rear floor was soaked. Called dealer and told them. Also sent pictures of top bowed out. Never heard back. Finally on 12/1 parts came in 48 days later. They called and said bring it in to get fixed. Sorry in storage have to wait.
In the meantime, my caseworker keeps telling me to get the car in and get fixed. I keep telling her I still have the summer tires on and they are not rated for 5 above. Will she assume liability if I wreck it? Nope. Then while talking to her they want a field rep to come and look at the car for the buy back. I tell her that's great I can try to get it to the dealership if not they can flatbed it down there. Not a problem. Never hear anything for two weeks when I finally call and she tells me the rep was already at the dealer looking at my paperwork. I ask how can you judge my car by paperwork. She then tell me that the rep and service manager went and looked at 2 new ones on the lot. The first one had rub marks and the second bow 5 came off. Said it was normal wear and tear. They never asked my service adviser what was going on. He has pictures and documentation on my car. Nobody ever called me to get it there. They are leaving me out of the loop and making judgments about my car without ever looking at it. I am still in this revolving circle to which nobody is telling me what is going on with my car. I am being left out along with my service adviser. The service manager has never even seen my car but yet can say site unseen it is normal? I get better service from an $11 haircut.
And this takes the cake. They want to fix the car before I get a buy back. Now, if the car is under warranty, who cars who owns it to fix all the issues that are still pending. Wind noise, water, window trim, window regulator, rub marks, and the top bowing out behind the rear windows.
So sad that customer service has come to this.