Quote:
Originally Posted by SUX2BU
I said you should use 2 THICK cardboard sheets or more if you don't have thick cardboard and go past the tire with card board. From your first picture I don't see any of the wheels with cardboard past the edge of the tire. This along with probably not using thick enough card board didn't cause the damage but it could have done a better job of preventing it. Fed Ex should definitely pay for this, but going overboard on the packaging job would have saved you a headache.
Like I said I have been down is road before. I was very pissed off at UPS and they made it right, but this will never happen to me again and it hasn't. You can try to warn people as much as humanly possible about your past experiences, but they just have to learn for themselves.
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thanks, im not trying to attack you I'm just livid right now..the whole damaging part isnt whats getting to me..its the part where they have the nerve to send wheels back to me UNPACKAGED without anyones consent WHILE the claim depts going over the inspection...wtf...And an update: the claim dept says that the report states the wheels werent packaged when they inspected it (no shit they werent packaged YOU f'ers picked them up UNPACKAGED)..thankfully i emailed her the pics of them packaged up before i sent them out..so shes communicating this with her manager and states she will hopefully get this resolved today..(not holding my breath)