[QUOTE=bulllett;4531678]THIS^^^ is VERY positive information!! It is basically what we have been asking for all this time; GM acknowledgement that there is a problem and accepting responsibility to fix it.
Dammit, how hard was that to do
?
Now if I could just get Stacy from GM (off the facebook site) to get back to me with a case number..........[/QUOTE
When she didn't get back w me like she said, I messaged her. Within probably 12 hours I had a case # from her. This entire issue just takes persistence on our part... if we wait for them, nothing will get done.