[espo19047]

Originally Posted by DkknightX

I am a professional business owner AND a professional consumer. I'm not showing any dealer respect until I get one that treats me like an intelligent, interested buyer. I've gotten screwed and scammed on just about every Chevrolet I've purchased regardless of dealership. They impose special paint insurance, screw me with disgusting finance charges when my credit is perfect and then when I leave my car in their hands to service, they do not notate my tires are wearing quickly until it is too late. EXPENSIVE PIRELLI'S by the way. I don't care who you are. A good appple or a bad apple. Until I start getting treated like a first class citizen when I walk into a dealership with $40K to spend on a vehicle, that dealer better roll out the red carpet, fetch me a cup of coffee, get me the best vehicle pricing, look me squarely in the eye, tell me the truth and be polite about it. Until this happens, you'll be just like every other salesman who has to pull their weight and earn customer respect in a sea of other salesmen who have sullied your credibility without you having done a thing to contribute to it. Don't take it out on me because you are working behind the eight ball thanks to your associates. You sell me a car without all the BS, you'll bet your sweet cheeks I will be the first to blab it all over the world to everybody I know and I will CONTINUE to purchase vehicles from you. Please, don't insult me. It isn't befitting of you. Instead of taking offense to what I'm saying take greater proactive approaches to change customer opinion of the vehicle buying experience. You know as well as I do that the customer isn't always right, however, unless you are willing to turn away business because you cannot swallow your foolish pride, the customer will continue to always be right.

By the way, I already know the Malibu is a much better car than the Camry. I completely agree with you there, but the sales experience has to reflect the workmanship and stature of the car to make it a hit.

Well you are not terribly far from me. I hope you give me a shot the next time you decide to buy a Chevy. If you are ever in Langhorne call me and I will arrange a free oil change for you to show you our shop...