After a disappointing follow-up Monday with GM, I spoke with the Field Rep again regarding my BBB claim for the rub marks, I was advised the following:
1- (and a direct quote) "GM ACKNOWLEDGES THERE IS A PROBLEM"
2- There IS a permanent fix being tested NOW.
3- They are trying to special order the parts needed to apply this fix to my car asap (squeaky wheel gets the grease)
4- they WILL offer a documented, extended warranty for my top once fixed
5- All of the above will be put into a binding (on their part) arbitrary agreement authored by the BBB and my case will remain open with GM during the duration if my extended warranty
A-MEN!!!!!!!!!
