Quote:
Originally Posted by Drago77
I was so excited to experience this today, I had to start its own thread...
After a disappointing follow-up Monday with GM, I spoke with the Field Rep again regarding my BBB claim for the rub marks, I was advised the following:
1- (and a direct quote) "GM ACKNOWLEDGES THERE IS A PROBLEM"
2- There IS a permanent fix being tested NOW.
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Ok, I have now heard this enough, to believe that it is not a screw up by a rep or a dream
So, for me, this is the point where I say success
All, I've wanted out of the pressure that we put on, was acknowlegement that there is a problem and responsibility to fix it.
DONE.
Now we wait for the current testing to see if they have an effective fix. Congrats Drago, and here's hoping that the fix is final.