My experience over the past 3 years has been great. My sales manager (Bill Duramus) kept a waiting list for 3 years and had always promised to go down the waiting list when placing orders. I was number 3. The two above me didnt order so my car was #1 even though I didnt get my order in first. He promised not to mark up the price and he didnt. I paid MRSP. This was all done with a verbal agreement and no down payment. My car arrived with a damaged mirror and they immediately started working on getting a replacement.
I have nothing but praise for Bill Cramer Chevrolet (formerly Tommy Thomas Chevrolet) in Panama City, Florida!