Quote:
Originally Posted by hoozat
Its my understanding that anyone can transfer their order to another dealer in another city or state.... so can't the one's who are closing ask the customer where they want to transfer their order to?? Would make sense to do it like that.... imho....
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This is ABSOLUTELY NOT true. I had issues with my first dealer where I ordered in early Nov. Requested a refund and was told no, the deposit was non-refundable, but none of my paperwork said anything like that. Ended up sticking the credit card company on them and they finally gave me my money back. I even called GM and ask that my order and deposit be transfered to another dealer. GM started an inquire and after a week and a half, GM said they could do nothing after talking to the dealer.
GM has NO power over the dealers or how they treat their customers.
Maybe your bank can get you money back, I would try that. But don't waste your time with GM.
I pre-ordered from another dealer in Jan. before I learned this was just a big marketing research program.