Quote:
Originally Posted by SGOS252382
This has nothing to do with being a true enthusiast of loyalist. Its about being treated right.
The first Camaro's are already going down the road. And many of them are being driven by people that just recently ordered their cars. While guys that ordered their cars months ago (some 8 months ago) don't have their cars and haven't been given any information about when their cars might show up. Some of the cars can't even be located by GM (where did they go?)
That's terrible customer service and has nothing do do with good dealers vs bad dealers. Its just bad business by GM.
I've owned 4 different Camaro Z28s. I've been a loyal GM customer since my first GM car ( 73 Camaro). But I've definately considered cancelling my order because of the screwed up pre-orderiing process and terrible customer service I've received from GM.
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i understand and feel his pain, but we have known for a long time now, because apparently there was some fine print some where that said there is no guarantee that just because you pre ordered doesn't mean you get your car first. with 14000 pre orders all over the country there is no way a company can build those specific cars and individually ship them to them.that just can't be done and still be profitable GM is still just a business after all.
we have also known for a long time now that since that is not possible, that orders will be filled by dealer allocations and some of those dealers didn't allow pre orders and they are just one of the first to get their orders and that's why they have cars on the lot, that are being sold to people that have recently ordered or just walked in.
keep the faith, and good things will come
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