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I see a lot of people list their bad customer service experience at a dealer and soon someone will just tell them to go to another dealer. I agree to a point but in many areas that dealer is the only one close by and even if you buy from a great dealer at some point you have to deal with the jerk off for service. I was looking at new Vettes before I was sure the Challenger and Camaro were coming out. The local dealer had 10k mark ups and the Vette forum dealers were all below invoice. I told our dealer that and he would not budge. Went as far as to tell me that if I bought from an out of area dealer he would still service the car but it might take awhile. Sometimes things just get done slowly. Made it clear my car would pretty much rot if it came in for warranty work. So I decided not to buy at all.
So since GM cant do anything about it, and the dealer doesn't care, what else can you do.
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