Quote:
Originally Posted by Rhyder
your right..I do feel that when I pay for a warranty that they should fix things that break. I think that a company that sells the same car supercharged, unless you think they don't tune those, and is fine with it if its them, but let you put a supercharger or tune on it and somehow your system will damage the parts where theirs wont?
If they did not sell a supercharged product then i see the point, but GM proves themselves that tuning or supercharging the vehicles does not cause undue stress by the very fact they sell it that way. That or they are knowingly selling a product they know before they sell it will self destruct. I'm not claiming that someone was out drag racing or anything, its his DD, he just wanted headers on for the sound and needed to tune it. that's all.
But GM uses this legal loophole to get out of repairing things because people like you let them, and now they are expanding this for a vague "who knows what it may be doing" they don't even know, they are just again using a loophole to get out of repairing something. I still have yet to see anything in writing proving that cars that are tuned and/or headers, excluding racers, have a higher rate of failure....
I and he are aware that tuning it would void the warranty on the engine,And its still not clear to me what a tune has to do with the airbag system., we all know its BS from GM that it does, but that's the rules, its not that I'm upset about...its the expanding it to cover things that are not affected by a tune, and by them stating "who knows" they cant even solidly state its effecting them.
So yes when I by a service, and that's in the buy price for the vehicle, you are darn right i feel "entitled" to that service.
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The only "entitlement" that you (or any other owner of a car under factory warranty) has is for the dealer to warranty factory-issued components that fail due to failure caused by a factory defect.
Let's put this into perspective: say you put on aftermarket wheels. Maybe the wheel manufacture got the specs close, but off just enough that you started breaking wheel studs.
Tell, me...is that a GM factory defect? No. Would you take it to the dealer and expect them to fix it for free? No, and if you did,
The original programming (tune) in the ECM should be considered a factory part. If you download a third-party software into it, you have replaced this factory "part" with an aftermarket one. Now stuff breaks. It may, or may not be caused by the third-party software. But, since GM tells you up front that if you mess with their parts and something goes wrong, it is at their discretion whether they choose to cover it, or not.
There is NO implied entitlement there. I really can't understand why some people on this forum can't seem to grasp this.
