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dealer: why should i give you what you want at a discount?
you: because if you don't, then i will find someone who will.
dealer: no one in their right mind is going to give you a top-of-the-line with a $5,000 discount.
you: does that mean you won't do it?
dealer: that's right. you'll pay the markup just like everyone else.
you: see ya!
and leave. yeah, he's got your phone number, but unless he is willing to do the deal you want (whatever it is) then you walk and find someone who will. the arrogance of some dealers, it's like they think they are the only car dealership in the world who is going to sell you a car. guess what, buddy? the guy down the street thinks my money is green, too. and i will keep looking until i find what i want at the price i want to pay.
-small note: i worked as a salesman, closer, used car manager, f&i - i've basically been down the road and back. i watched a new car manager cut and paste (with scissors and tape) the new car invoices until they had the numbers he wanted them to have, then run over to the copier and make a new copy for the book. so when a customer comes in and says, "so and so says your invoice price is $X", he can show them an actual piece of paper with an invoice of what he wants it to be (typically a thousand more). it all comes down to "caveat emptor" - let the buyer beware. i think everyone could use a course in how to buy a new car, but more likely than not most people go to the dealer and get raped.
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