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My 2cents. I am no mechanic, but I know enough to know a grinding or clunking sound of any kind is normally not good. There is more than likely a problem somewhere and it needs fixing.
Where I live, N. Mich. a non chevy GM dealer will not touch a Chevy. They claim GM will not cover warranty work in such a case. I don't know whether that's true or not. But the dealers do not cross-work a brand they don't sell.
Finally, be insistent on the repair. I had 84 S-10 Blazer (bought new) that used to grind a pound of gear every time I tried to "shift on the fly" from 2 high to 4 high to engage the four wheel drive. I took the vehicle to dealer after dealer and they all told me it was "normal" to hear the grinding. I did not agree so I got the GM field rep and he too smugly blew me off telling me to get used to it.
So I took GM to arbitratrion. The day of arbitration, as luck would have it, I drew a retired engineer of some sort as the arbitrator. The GM rep, the same guy who blew me off, gave his bs story to the arbitrator and when it came to my turn I asked the guys to go for a ride.
This thing never ground gear unless it was moving and you tried to "shift on the fly" which was Chevy's big selling point at the time. Heretofor, some 4wd's had to be manually placed in gear. So the arbitrator asked for the keys and started it. Without moving the vehicle he shifted the transfer case transmission while still in Park and the machine performed flawlessly and made a large grinding noise for us. This was the first time it did so at a standstill.
The arbitrator took one look at the GM rep and asked if there would be any need for him to write up the case and if so, he would add some $ on top the award of an entire new transfer case. The GM rep meekly said no need to do so. I got a new transfer case under the warranty using GM's arbitration procedure that was quiet as mouse whenever shifted thereafter.
Stick to your guns and get them to fix it. Good luck! (I have ordered the 2ss with manual).
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