View Single Post
Old 08-08-2012, 05:49 PM   #259
jscibor
 
Drives: 2012 camaro RS 45th annv
Join Date: Jun 2012
Location: chicago
Posts: 7
So my dealership called (not my district specialist ,that said the part was backordered and not available for 3 weeks) and said the car is done. I'm just assuming one "appeared" off another car(since they offered to repair a speaker that way on my first car from there). I had to call my district specialist who told me to go get the car and she was going to call me tomorrow to tell me that. The GM customer service line is worse than Dell customer service in the 90's They have no answers and absolutely don't care about their customers. They also give you no option of escalating this to someone who does. On Friday they wanted to buy me out of the car because the part wasn't available, today go pick it up it's done. Wonder if Toyota, Honda, Ford, or Mercedees customers get treated this way? Luckily I'll have more car purchases in the future that will definitely not be from General Motors or Chevrolet. Glad this was the best year Chevy ever had, If they keep this up we'll be bailing them out again.
jscibor is offline   Reply With Quote