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Yes but it's the idea that I literally just bought a new car and there's already a substantial mechanical issue and service record on that car now. Even if I wanted to drive it there's always the possibility that one of those "pieces that are unaccounted for," as the mechanic stated, happen to just be elsewhere under the hood and could cause problems down the road.
I'm sorry but I just don't accept the fact that I paid 30 grand for a product and it immediately is broken. If you buy a huge tv and it breaks due to a faulty part the store will not repair it, they'll ALWAYS give you a new one and take the old busted one back.. Now why shouldn't that concept apply to a substantially larger purchase??
They're already lucky it didn't cause an accident or they'd be up shit creek..
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