Quote:
Originally Posted by JohnnyBfromPeoria
Not that I really have any room to complain, per se, but I did leave $500 with C******y Chevrolet on 5-18 and have not had one single email or call from them regarding the deposit past that day. I'm now on their dealership email newsletter list, though, so I know they know how to contact me. Maybe because I was realistic when I went in to place the deposit and select configuration and told D@@@d I'd see him in December. Maybe because I ordered the lowly LS.
Has not supplied information I have requested, both by phone and email:
How many orders are in front of me?
How many allocations were awarded initially? How many new ones?
What's my order numer/characters?
I have been promised communication when on the phone, but I called them and received no follow-through.
Not pissed, just putting it out there. They're not going to make much on my model, and I already paid them up front for part of it. Kinda feel like I'm owed something. Let's see how long it takes.
John B.
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Let me see if I can help you out here. First off you will not have an order number until Courtesy received an allocation and can officially submit your order to GM (aka event code 1100). Really until that happens there is nothing they can tell you. I never had a problem with them telling me what number I was in line so idk why you are having an issue there. Courtesy receives allocations on a weekly basis, some weeks they receive Camaro allocations, sometimes they don't. The last allocation that I know of personally happened on May 21st and put them up through car #33 (which is mine). I am not sure if they have received anymore allocations since that time.
I understand your frustation with the lack of communication (I went through the same phase) but realistically there isn't much of anything for them to communicate to you. They do not know when the allocations will come in nor do they have any way of knowing how many they will get. I do know that they will not be putting other cars in front of yours just because you ordered an LS. Can I ask who your sales person is? Mine is David Blankinship and he has been absolutely fantastic. Sometimes he is hard to reach through e-mail because I believe he is the internet sales manager so I usually reach him by phone.
Let me know if you need anymore help.