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GM does train and offers training, but it is the responsiblility of the dealership and its employees to DO the training.
It is the responsibility of the Dealership to ensure the order is CORRECT before it is released for production. When there's several dealerships "doing it right", it would not be that difficult for all of them to do the same - but they don't chose to do so.
No excuses. And I feel your pain, I would be equally frustrated as well!
Remember, GM will be emailing you a survey (if you provided your email to the dealership) after delivery which is VERY VERY important to that dealership. Be sure to tell your dealership just how you plan to fill that survey out.
They should do something...I know I would!
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