[Upsman96]

Get your rail car number from you dealer and you can track it yourself. Use these instructions below:

"Originally posted by SlingShot"

Once you have a railcar number, most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a liveperson please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track CSX

CSX Lines
1. Call CSX at 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (what ever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say "your car number" or key in whatever your car number is.
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update

These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.