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Old 12-13-2012, 08:28 AM   #6
OnStar Advisor
 
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Drives: Camaro
Join Date: Oct 2012
Location: Detroit
Posts: 88
Quote:
Originally Posted by hambone3441 View Post
Looking for any help here. Had intermittent ipod sync issues as alot have experienced. So I took the car in a few months ago. New software was installed and module 8/24/12. I deployed overseas and did not use the usb port. Once I returned I have found the ipod does not sync at all and now I have a red LED light on the review mirror next to the onstar button and the onstar does not respond. I also noticed I stopped receiving the monthly diagnostic emails about the same time the new module was installed. Any thoughts? Thanks in advance.
Hi hambone3441,

That red LED is letting you know something isn't connecting correctly. Press your OnStar button, you should hear beeps, and it may take 7-10 minutes to connect. Once you reach an advisor let them know you have a red LED and need technical. If there is no beeping or you have further concerns, send me a PM with your information.

-Jessica, OnStar Advisor
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