Quote:
Originally Posted by MJM Distributing
Let us know what we did (or didn't) do wrong here.
And before you answer that, please read the entire thread in detail.
What part of this was this customer's fault?
Looks like you missed the part where this fella got his pads in four (4) business days from the day ordered them. 
What is the problem here and how was our service "terrible" again? |
I read the entire thread and have been following it since the beginning. One glaring thing you apparently missed was the OP saying "I called to f/u on 12/13. Was greeted by
rude employee service saying the brakes will be shipped when I get an email saying its shipped." Based on your response, I'm wondering if you're the one he talked to?