[Moonsault]

Having waited so long to finally receive my car I was pleased to find this merchant (and apparent SEMA member) who could sell me a set of full-length "Bumblebee" style rally stripes to go on my new car. He was happy to take my money and assure me that the stripes would fit no problem.

I had the stripes installed by a local and reputable established installer, who commented that the vinyl used was of the lowest cheapest grade and would not last more than a year or two before cracking and degrading. The kit was also appalling. The front stripes do not install correctly and do not run straight and parallel (unlike the computer graphic on the website). There was no way to install them so they ran straight and true.

The spoiler was a complete disaster, and was impossible to "wrap around" the spoiler. The stripe was slightly wider, apparently to compensate for the curve of the spoiler. Yet the installer insisted this was ridiculous, and the stripe had to be the same width as the deck stripe. He must have been right, as when I contact RiderGraphix about this they admitted they had to go and "re-measure". The whole kit was cheap and shoddy.

However, RiderGraphix was more than happy to take MORE of my money for replacement stripes, which arrived quickly. I aimed to remove the originals and try again, hoping for a better kit. Firstly I was sent the wrong hood stripes, despite assurances that I would be sent the same set as the first ones I ordered. Then when I went to have the stripes installed again, the installer refused to even touch them. He said it was an insult to a beautiful car to put cheap vinyl back on them, and did not want to be responsible for when it quickly degraded.

RiderGraphix conveniently has no contact phone number or return mail address on his site, and does not answer my emails anymore.

He will take no responsibility for this and simply wants to walk away with my money.

PayPal is useless in this case, so I am contacting my bank regarding the money, and I have forwarded a full report to SEMA. I thought I could trust this seller, as he proudly has the SEMA member emblem emblazed on his home page. Apparently not.

I am posting this as a warning to other prospective buyers. Once this guy has your money you are on your own. Even if he sends you the wrong product you are screwed. Please learn from my mistake.

I have given him ample opportunity to try to resolve this with me, but he now chooses to ignore my emails. Since he has my money I obviously do not merit his time.

So in conclusion, he has screwed money out of me for TWO sets of stripes, both of which are useless, and he will not accept a return of the unused stripes OR compensation for the first set which were incorrectly manufactured.

BE CAREFUL with this guy. He is all smiles and charms until he gets your money, then you're on your own. I would hope this report might inspire him to refund my money, but after everything so far I doubt he has the integrity.

Caveat Emptor. Shop elsewhere guys..